Sidekick AI Skills Library Privacy Policy

1. Types of Information We Collect

The information we collect is primarily used to provide, maintain, protect, and improve our service. This information may include:

1.1. Information You Provide Directly to Us

• Contact Information: Information you provide during registration, support requests, or through in-app communication features, such as your name, email address, and phone number.

1.2. Information Collected Automatically (via Shopify API Access)

To provide you with core operational assistance and intelligent services, the Service requires access to your Shopify store data. The types and scope of information we collect will be used to implement the functions of the APP you installed and are strictly limited to the minimum necessary scope.

• Store Information: Shopify store name, domain, installation date, Shopify store ID, etc.
• Customer Information: Customer name, email address, contact details, order history, purchase preferences, etc. (used when executing automation or recommendation features involving customer interaction).
• Order Information: Order details, purchased products, transaction amounts, shipping status, etc. (used for analyzing and optimizing the transaction process).
• Product Information: Product catalog, SKUs, descriptions, images, inventory, variant information, etc. (used for content generation, recommendation strategies, and catalog management).

1.3. Usage Information and Technical Data

• Usage Data: The manner in which you interact with the Service, such as:
  • The type and input content of the automation tools or enhancement features you use.
  • The frequency of your interaction with lightweight applications within the Service.
  • Records of your calls to integration or extension capabilities.
  • Backend statistics on feature usage frequency and execution results (used for evaluating effectiveness).

2. How We Use Your Information

We use the collected information for the following purposes:

1. To Provide and Operate the Service: Used for the running of the core capabilities of the Service, including:

• Used to execute strategy rules to achieve store operation optimization and efficiency improvement.
• Used to intelligently provide corresponding operational assistance functions based on user intent.
• Used to support customized and highly vertical application scenarios.

2. To Improve and Develop New Services:

• Used for analyzing the effectiveness of feature usage and business logic to maintain, iterate, and enhance the accuracy and value of the strategy rules.
• Used to develop and optimize new features and extensions that are more logic-driven and vertical, based on your usage feedback and data.

3. Marketing and Growth:

• Used for service promotion and attracting new user installations.
• Used to focus on user growth, marketing, and customer success.

4. Security and Compliance: Used for detecting and preventing fraud, complying with legal obligations, and enforcing our terms and conditions.

3. Information Sharing and Disclosure

We do not sell your personal information. We only share your information in the following limited circumstances:

1. Service Providers: We may share information with third-party service providers who perform tasks on our behalf, such as cloud hosting, data analytics, and customer support. These third parties are only authorized to access the information used for performing their functions.

2. Compliance with Law: We may disclose your information used to satisfy legal requirements, court orders, or legitimate requests from government agencies.

3. Business Transfer: If the Company is involved in a merger, acquisition, asset sale, or restructuring, your information may be transferred as part of that transaction.

4. Your Rights and Choices

• Access and Modification: You can manage the Service's access permissions to your store data through your Shopify admin panel.
• Uninstallation: You can uninstall the Service at any time via the Shopify admin panel. Upon uninstallation, we will stop collecting information and securely deleting or anonymizing your store data in accordance with Section 5 of this policy.

5. Data Retention and Security

• Data Retention: We retain your information for the duration you use the Service. After you uninstall the Service, we will securely delete or anonymize your store data within a reasonable period, unless required by law to retain it for a longer duration (e.g., financial records).
• Security Measures: We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, loss, misuse, or alteration.

6. International Data Transfers

Your data may be transferred to and processed on servers outside of your country or region. By using the Service, you consent to such a transfer.

7. Contact Us

If you have any questions about this Privacy Policy or our data processing practices, please contact us:

8. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will post the updated policy on this page and update the "Effective Date." If you do not agree to any changes, you must stop using the Service.