Points Redemption
Amount Off Coupon
Author: Rijoy Team
Feature Description
The "Amount Off Coupon" is a core redemption reward in the member points system. Its core function is customers spend fixed points to redeem coupons with fixed denominations, with flexible redemption scope options—supporting deductions for the entire order amount or only the amount of specific product collections. The deduction amount is not affected by fluctuations in consumption amount, featuring clear rules and adapting to multiple scenario needs for order-level and product-level discounts.
Effectiveness Logic
- Coupons require active redemption by customers to generate a unique coupon code, which is exclusive to the redeeming customer
- Redeemed coupon codes take effect immediately, become invalid after a single use, and require re-redemption for subsequent use
- Unauthenticated users can view all active Amount Off Coupons; after logging in, only coupons eligible for their VIP tier will be displayed
- Supports configuring permissions for combining with other discounts and setting validity periods after redemption
Operation Paths
Method 1: Create via AI Sidekick (Loyalty AI)

- Click Loyalty AI at the bottom right corner of any App page to open the AI dialog box
- Enter a command in the input field, for example:
“Please create an amount off coupon for me.“
- AI will automatically understand the request and generate corresponding Amount Off Coupon configurations based on your store's current settings
- Click the Preview & Edit button
- The system will automatically redirect and populate the configuration into the Amount Off rule settings page
- Merchants can further adjust the configurations on the page, then click Save to finalize the rule once confirmed
Method 2: Manual Creation

- After accessing the App, click the left-side menu Points
- Switch to the Points Rules tab
- Click Add Ways to redeem in the Ways to redeem module
- Select Amount off from the pop-up window
- Navigate to the rule configuration page and complete the settings
Configuration Details
1. Discount Name
- Displayed on the member dashboard and loyalty landing page
- Input Restriction: Names must be unique; duplicate discount names are not allowed
- Recommended clear and intuitive copy examples:
$10 Off with 100 Points200 Points = $25 Discount
2. Points Redemption Rule (Style)
- Input Restriction: Supports positive integers (e.g., 100, 200, 500, 1000)
- Rule Explanation: Fixed points redeem a fixed monetary discount. For example, setting 100 points to deduct $10 means customers can redeem a $10 discount coupon by spending 100 points
3. Applies to
- Selection Type: Single choice
- Option Explanations:
- Entire Order: Corresponds to Shopify's order discount coupons; can deduct the total order amount
- Specific Collection: Corresponds to Shopify's product discount coupons; can only deduct the amount of products in the specified collection
4. Minimum Requirement
- Selection Type: Single choice (three options)
- Feature Explanation: Sets threshold conditions for using the coupon to filter small-value orders and protect store profit margins
- Option Explanations:
- No Restriction: No usage requirements; the coupon can be used for orders of any amount or quantity
- Minimum Purchase Amount: Supports numerical input with up to two decimal places (e.g., 1.10, 50.75, 100.00); the coupon can only be used if the order amount meets this value
- Minimum Number of Products: Supports positive integer input (e.g., 5, 10, 15); the coupon can only be used if the number of products in the order meets this quantity
5. Discount Code
- Input Restriction: Avoid spaces and special characters in the prefix (non-mandatory) to prevent formatting errors when customers copy and paste the entire discount code, which would render it unusable
- Configuration Explanation: Customizable discount code prefix; recommended to use brand name or coupon type characteristics (e.g., BrandName+AmountOff, such as Rijoy_Amount10) for easier merchant management and customer recognition
6. Combination
- Selection Type: Multiple choice (can select multiple discount types simultaneously, or just one, or none)
- Feature Explanation: Controls whether this Amount Off Coupon can be used in conjunction with other discount types. Merchants can flexibly configure based on promotion strategies to avoid excessive concessions
- Available Types:
- Order Discounts: Can be stacked with other coupons applicable to the entire order
- Shipping Discounts: Can be stacked with shipping-related coupons
- Product Discounts: Can be stacked with coupons applicable to specific products or product collections
7. Reward Expiry
- Selection Type: Single choice (two options)
- Feature Explanation: Sets the valid usage period of the coupon code after customer redemption. Unused coupons will automatically expire after the period to avoid long-term resource occupation or potential disputes
- Expiry Options:
- 6 Months: Coupon code automatically expires if unused within 6 months of redemption
- 1 Year: Coupon code automatically expires if unused within 1 year of redemption
8. Reward Restriction
- Selection Type: Single choice (two options)
- Restriction Rule: The VIP tier feature must first be enabled in the system. Only VIP tiers with "Active" status will be displayed during configuration; inactive tiers will not appear
- Feature Explanation: Controls redemption permissions for different VIP tiers to implement differentiated member benefits
- Option Types:
- Include Tiers: Only customers with one or more specified VIP tiers can redeem (e.g., only Gold and Diamond tier customers)
- Exclude Tiers: Customers with one or more specified VIP tiers cannot redeem (e.g., exclude Bronze and Silver tier customers)
9. Status
- Active:
- Coupon is visible on the front end
- Customers can redeem and use it if eligible
- Disabled:
- Coupon is not displayed on the dashboard or loyalty landing page
- Customers cannot redeem the coupon
10. Icon Settings
- Used for front-end visual display to enhance rule recognition
- Option Types:
- Default Icon: Uses preset icons provided by the App, displayed on the dashboard and loyalty landing page
- Custom Upload:
- Aspect Ratio Restriction: 1:1
- Size Restriction: Within 50KB
- Supported Formats: .png, .jpg, .jpeg, .svg, .gif, .webp
Front-End Display Locations
After configuration and activation, customers can view this rule in the following locations:
- Member Points Dashboard
- Loyalty Landing Page
💡 Notes
- Each redeemed coupon generates a unique exclusive code, only usable by the redeeming customer. Even if others obtain the code, it cannot be used, ensuring benefit exclusivity
- Coupon codes become invalid after one use; re-redemption is required for subsequent use
- Unauthenticated users can view all active coupons; after logging in, only eligible coupons based on their VIP tier will be displayed
- Discount names must be unique to avoid display abnormalities caused by duplicate configurations
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