Register

Feature Overview

The "Signup" rule automatically grants a one-time points reward when a customer successfully creates an account.

This rule helps you:

• Encourage visitors to sign up
• Increase account creation rates
• Build a foundation for future loyalty engagement

Signup rewards act as acquisition incentives in your loyalty program.

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How It Works

• Points are issued when a customer registers for the first time
• Each customer can earn signup points only once
• Only one signup earning rule can be created
• Applies to all new customers, regardless of VIP level

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Setup Path

Method 1: Create with AI Sidekick(Loyalty AI)

1. Click Loyalty AI in the bottom-right corner of any page in the App to open the AI chat panel
2. Enter a command in the input box, for example:
   “Give points to new users when registering a store.”

3. The AI will automatically understand your request and generate a corresponding sign-up points earning rule based on your store’s context
4. Click the Preview & Edit button
5. The system will automatically navigate to and pre-fill the Signup rule configuration page
6. Review and adjust the settings as needed, then click Save to activate the rule

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Method 2: Create Manually

1. Go to the App and click Points in the left-hand menu
2. Switch to the Points Rules tab
3. In the Ways to earn section, click Add Ways to earn
4. Select Signup from the modal
5. Complete the rule configuration and save your changes

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Configuration Details

1. Action Name

• Displayed on the Rewards Panel and Loyalty Page
• Example names:
  • Sign up & earn points
  • Create an account and get rewarded

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2. Earning Value

• Points granted after successful signup
• Positive integers only (e.g. 100, 150, 200)

Tip:

• Signup rewards should be lower than purchase or birthday rewards

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3. Status

• Active: Rule is visible and active
• Disabled: Rule is hidden and inactive

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4. Icon

• Default icons available
• Custom upload:
  • 1:1 ratio
  • ≤ 50KB
  • Supported formats: png, jpg, jpeg, svg, gif, webp

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Definition of a New Customer

A new customer is defined as:

• A consumer who has never logged into a store account
• Includes guest customers who have placed orders but never registered

Once a customer completes their first account registration, they are eligible for signup points.

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Frontend Display

When enabled:

• The signup rule appears on the Rewards Panel and Loyalty Page
• Unregistered visitors are prompted to sign up to earn points

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💡 Important Notes

1. First Signup Only

• Each customer can receive signup points once
• Repeated signups or logins will not trigger additional rewards

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2. No VIP Differentiation

• Signup rewards are the same for all new customers

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3. Best Practices

• Combine signup rewards with:
  • Order-based rewards
  • Referral incentives for a complete acquisition funnel